Shipping Policy
At Unto (?Unto?, ?we?, ?our?, or ?us?), owned and operated by JAGDAMBA AGGREGATOR VENTURE PRIVATE LIMITED (?Company?), we do not provide any shipping or delivery of physical goods.
Unto is a digital ride-sharing and service-based platform, and all services are delivered electronically through our mobile application.
Since there are no physical products involved, this Shipping Policy explains how digital delivery and service access work for our users.
1. No Physical Shipping
Unto does not ship any products.
We do not provide:
Courier delivery
Postal delivery
Logistics shipping
Pickup or drop-off of physical goods
All services are provided digitally through the Unto mobile app.
2. Digital Service Delivery
Our services are delivered online, including:
Rider booking confirmations
Partner trip allocations
Digital invoices & receipts
Notifications via SMS, email, and app
All ride-related updates are delivered instantly through the mobile application.
3. Service Availability
Ride and service availability depends on:
User location
Partner availability
Network connectivity
Service access is not affected by shipping timelines since no physical items are involved.
4. No Shipping Charges
Because we do not ship any products:
No shipping fees
No courier charges
No delivery costs
are added to any user transaction.
5. Issues with Digital Delivery
If you face issues such as:
Ride not showing
Trip details not updating
Receipt not received
Notification failure
you may contact our support team:
Email: info@unto.in
Phone: 9853562406
We will assist in resolving any digital delivery problems promptly.
6. Policy Updates
Unto may modify or update this Shipping Policy as needed.
Major changes will be communicated through:
Email alerts
App notifications
Website announcements
7. Contact Us
For any questions related to digital delivery or service access:
Unto Support Team
Company Name: JAGDAMBA AGGREGATOR VENTURE PRIVATE LIMITED
Email: info@unto.in
Phone: 9853562406
Address: C179/180 R7, Swarn Bhumi, Vidhan Sabha Road, Raipur